FAQs

FAQs
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General Questions
Payroll FAQ: Everything You Need to Know
What payroll services do you offer?

We offer a full range of payroll management services, including:

  • PAYE (Pay As You Earn) tax calculations
  • National Insurance contributions
  • Pension contributions and auto-enrolment
  • Statutory sick pay (SSP), maternity/paternity pay, and other statutory entitlements
  • Payroll reporting to HMRC
  • Employee payslips and digital records
  • RTI (Real Time Information) submissions

We tailor our services to meet the needs of your business, whether you have a few employees or hundreds.

Can you help with RTI submissions?

Yes, we handle all Real Time Information (RTI) submissions to HMRC on your behalf. This includes submitting payroll information for each pay run and ensuring that all tax and National Insurance contributions are paid on time.

How do you ensure compliance with UK payroll laws?

We are fully committed to ensuring that your payroll is compliant with UK tax and employment laws. Our team is highly knowledgeable about the latest legislation, including:

  • PAYE regulations
  • National Insurance contributions
  • Minimum wage requirements
  • Pension auto-enrolment rules
  • Statutory sick pay (SSP), maternity/paternity pay, and other statutory benefits

We regularly update our processes to reflect changes in legislation, so you can have peace of mind that your payroll is always up to date.

What do I need to provide to get started?

To get started, we will need the following information:

  • Company details (name, address, and contact information)
  • Employee information (names, addresses, National Insurance numbers, and pay details)
  • Payroll schedule (weekly, monthly, or other)
  • Bank account details for payroll payments
  • Details of any employee benefits, pensions, or deductions

Once we have all the necessary details, we will set up your payroll system and manage it on your behalf.

How do I make changes to my employee’s payroll information?

You can easily update any employee’s details by contacting us directly. We’ll need any changes to be communicated as soon as possible, such as:

  • New employees joining your company
  • Employees leaving or changing roles
  • Changes to pay rates or hours
  • Changes in tax codes, benefits, or deductions

We will then ensure the correct updates are made in the payroll system.

What happens if I miss a payroll deadline?

 

If you miss a payroll deadline or need to make changes to a previous payroll submission, please contact us immediately. While there may be penalties for late submissions or payments, we will work with you to resolve any issues promptly and minimise any potential fines.

How do I receive employee payslips?

We provide digital payslips to employees, which can be accessed securely through our online portal. If required, we can also send printed payslips or email them directly to employees.

Do you offer auto-enrolment pension services?

Yes, we manage auto-enrolment pension schemes and ensure that your business is fully compliant with the Pensions Regulator’s requirements. This includes:

  • Enrolling eligible employees
  • Making the necessary contributions
  • Managing opt-ins and opt-outs
  • Submitting pension data to your chosen provider

Do you have a
question of your
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Please feel free to contact us. We will get back to you with 1-2 business days. Or just call us now.

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